Shipping & Returns

 

Shipping Information

Please allow 3-5 business days for product to be shipped. 

 

Returns & Exchanges

We accept returns and exchanges. Please contact us within: 7 days of delivery. Ship items back to us within: 30 days of delivery.

 

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

  • Custom or personalized orders
  • Items on sale

 

Return/Exchange Process:

-Email stephanie@intlthreads.co with your order # and reason for return/exchange. 

-Customer is responsible for return shipping costs in event of return or exchange. 

-Return must ship within 30 days of delivery.

-Refund will be submitted when product is received.

 

If item is defective or damaged:

-Email stephanie@intlthreads.co. Please include your contact information, photo of damaged item, and order #. We will respond within 1-3 business days.